From:                              route@monster.com

Sent:                               Thursday, September 15, 2016 3:38 PM

To:                                   hg@apeironinc.com

Subject:                          Please review this candidate for: Project Coordinator

 

This resume has been forwarded to you at the request of Monster User xapeix03

Amanda Jensen 

Last updated:  11/16/15

Job Title:  no specified

Company:  Apeiron, Inc.

Rating:  Not Rated

Screening score:  no specified

Status:  Resume Received


Minneapolis, MN  55406
US

Mobile: 952-857-9866   
amandajoyjensen@gmail.com
Contact Preference:  Email

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Summary Section

 

 

RESUME

  

Resume Headline: Amanda Jensen - Junior Project Manager/Project Coordinator

Resume Value: sxw4aig5uu8q5h8g   

  

 


Played a key role in the successful implementation of IFS Applications within the customer support, marketing and sales departments. Identified process requirements and outlined standards. Classified potential workarounds and customizations where capabilities lacked. Proposed business processes and solutions to fit ERP and CRM applications. Responsible for software testing in workshop scenarios by simulating actual business functions. Developed data conversion requirements and provided input into data conversion plans. Wrote test plans and for validating proposed solutions. Developed and executed user training sessions personally in the US and UK; remotely in Asia and South America. Managed a customization project to ensure timely delivery and accurate deployment within the CRM.

 

Customer Service Lead


Verified all orders complied with SOX and ISO audit requirements. Provided weekly reporting to management on order entry error rates. Served as an escalation point for customers’ issues and order expediting. Coordinated order processing with accounting, shipping and manufacturing. Implemented an order checking tracking system to give management added visibility. Maintained the team’s 99.5% accuracy goal.

 

American Fish and Seafood, Inc. – Minnetonka, Minnesota 2006 to 2010

Customer Service Representative


 

Serviced 25 account locations; forecasted products to meet supply and increase sales. Arranged subcontracted freight by setting up loads with preferred transportation companies. Created marketing flyers and brochures for customer promotions. Created company advertisements for a monthly industry magazine. Developed a weekly specials flyer for marketing campaigns. Managed a $1.5 million account, increased sales by 3% over 18 months. Developed a project plan for building and designing the company’s website.

Education

Certificate in Lean Six Sigma Green Belt, 2014

Hamline University, School of Business, Minneapolis, Minnesota

Certified Professional Project Manager, 2013

University of St. Thomas, Opus College of Business, Minneapolis, Minnesota

BA, Business Administration in Marketing, Management Emphasis, 2005

University of Wisconsin – Eau Claire, College of Business, Eau Claire, Wisconsin

 

Professional Certification: Green Belt: Lean Six Sigma Green Belt Certified |  CPPM: Certified Professional Project Manager

Amanda Jensen

3626 East 44th Street Apt 509 · Minneapolis, Minnesota 55406 ·  amandajoyjensen@gmail.com ·  952.857.9866

Project Coordinator Profile

Versatile, high-energy professional well-prepared to leverage project management expertise and organizational strengths within a dynamic team, delivering high-quality results. Related skills and experience include:

·         Project Management:. Effectively define project scope and plan the course of action required. Manage tasks across multiple projects simultaneously. Strong team player, but can also work independently and is self-motivated. Ability to understand, manage and participate in the business and technical sides of an implementation. Identify improvements to processes, documents, tools and reports.

·         Communication: Excellent verbal, written, interpersonal communication, and relationship development skills. Accomplished trainer, coach, and mentor. Forge outstanding customer, partner, and employee relations, and liaise effectively among senior management.

·         Key Strengths: Task and detail oriented with excellent planning and organizational skills. Talent for managing competing priorities without compromising the quality of work. Efficient problem solving and decision making skills. Collaborative and proactive attitude. Swiftly master a range of processes, duties, and responsibilities while remaining flexible within shifting business priorities. Technically proficient, including Microsoft Office, SharePoint, Avionte Staffing, IFS and CRM applications.

Experience Highlights

LogiSolve: Defined Term Contract with Blue Cross Blue Shield –  Eagan, Minnesota 2015

Junior Project Manager/Project Coordinator

Work directly with the senior project manager to synchronize all operations involved in the successful completion of the storage migration project: resource allocation, managing project issues/risks and adherence to project timelines while following PMO and corporate project standards. Responsible for the collaboration and coordination of project activities with various project stakeholders including senior management, team manager and team members. Organize meetings and record minutes. Compile and maintain required PMO project reports.

Avionte Staffing Software –  Eagan, Minnesota 2014 to 2015

Project Manager

Managed 3-5 implementations within the constraints of scope, quality and resources, to deliver specified requirements. Evaluated business processes and gathered requirements for project definition during onsite and remote meetings. Produced implementation plans which defined requirements, customizations, timelines and budgets. Managed deadlines and deliverables while coordinating project activities among functional and technical team members. Maintained constant communication with clients on project updates including status, risks, issues, and escalations. Was responsible for some technical setup and configuration.  Successfully implemented 6 client within the first 6 months.

 

Transition Networks, inc. –  Minnetonka, Minnesota 2010 to 2014

Project & Customer Service Supervisor

Utilize management information for planning, tracking, analyzing and improving customer support activities. Hands on leader, supervising 3 direct reports. Develop, design and execute continuous improvement projects. Put into action an evaluation program saving the company $50k in lost equipment. Administer project related documentation including charters, test plans, communication plans and requirement definitions. Provide recommendations to Project Sponsors on any necessary adjustments. Acted as functional expert and identified customer requirements to deploy a customer portal. Managed s project to implement EDI order processing.

Transition Networks, inc. –  Minnetonka, Minnesota 2010 to 2014

Core Team Member – ERP Implementation



Experience

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Job Title

Company

Experience

Junior Project Manager/Project Coordinator

LogiSolve Defined Term Contract with Blue Cross Blue Shield

- Present

 

Additional Info

BACK TO TOP

 

Current Career Level:

Experienced (Non-Manager)

Years of relevant work experience:

2+ to 5 Years

Date of Availability:

Within 2 weeks

Work Status:

US - I am authorized to work in this country for any employer.

Active Security Clearance:

None

US Military Service:

Citizenship:

None

 

 

Target Job:

Target Job Title:

Junior Project Manager/Project Coordinator

Desired Job Type:

Employee
Temporary/Contract/Project

Desired Status:

Full-Time

 

Target Company:

Company Size:

Occupation:

Customer Support/Client Care

·         Customer Training

IT/Software Development

·         IT Project Management

Business/Strategic Management

·         Business Analysis/Research

 

Target Locations:

Selected Locations:

US-MN-Minneapolis

Relocate:

No

Willingness to travel:

Up to 50% travel

 

Languages:

Languages

Proficiency Level

English

Fluent